Grievance Officer — janHimachal.com

(Compliant with IT Rules, 2021 — Rule 3(2) & Rule 18)

Effective Date: 08 October 2025
Publisher: Markazia Solutions, Mohali (Punjab, India)
Official Contact Email: connect@janhimachal.com

1) Grievance Officer (Level-I)

Name: Sameer Saifi
Designation: Grievance Officer — janHimachal.com
Email: connect@janhimachal.com
Phone: +91-8288872982
Postal Address: Markazia Solutions, Mohali, Punjab — 1600XX, India

We acknowledge every complaint within 24 hours and aim to resolve it within 15 working days, as prescribed under the Information Technology (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021.

2) Scope

This mechanism covers all content published by janHimachal.com, including:

3) How to file a grievance

Please email connect@janhimachal.com with the subject line “Grievance – [Article/Video Title]” and include:

  1. Your full name & contact number

  2. A working link/URL (or clear description) of the content

  3. Date/time of publication

  4. Exact issue (accuracy, defamation, privacy, copyright, etc.)

  5. Evidence/supporting documents (if any)

  6. Your requested remedy (correction, clarification, takedown, update)

If you cannot use email, send a signed letter to our postal address.

4) Process & timelines

5) Corrections & updates

If a factual inaccuracy is established, we will:

6) Escalation (Level-II / Level-III)

7) Code of Ethics

janHimachal.com adheres to:

8) Data & privacy

Personal data shared in grievances is used only for verification, investigation, and response, and is processed per our Privacy Policy. Sensitive IDs should be masked where possible.